Legal Documents

99 apps Terms & Conditions — Complete Platform Rules & Policies

This page sets out all the terms and rules governing the use of 99 apps. Please read them carefully before registering or using any of our services. Your safety and a transparent experience are our top priorities.

Last Updated: January 2026

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Acceptance of Terms

By using the 99 apps website, mobile application, or any associated services, you automatically agree to be fully bound by these Terms and Conditions. If you do not agree with any part of these terms, please refrain from using our platform. These terms constitute a legally binding agreement between you and 99 apps.

Our platform is strictly for users aged 18 and above. By registering, you confirm that you are at least 18 years old and legally eligible to use this service under applicable Bangladeshi law. Registration or use by minors is strictly prohibited and, if detected, the account will be closed immediately.

These Terms & Conditions are drawn up for users in Bangladesh. In the event of any dispute, the Bengali version shall be considered final. We reserve the right to update these Terms at any time, and your continued use of the platform after any changes constitutes your acceptance of the revised Terms.

Account Creation & Security

To create an account on 99 apps, you must provide accurate, complete, and up-to-date information. Registering with false or misleading information is strictly prohibited and may result in account termination. Each user may only maintain one account; operating multiple accounts is a direct violation of our policy.

Keeping your account password and login credentials confidential is entirely your responsibility. If you believe your account security has been compromised, contact our support team immediately and change your password. You are fully responsible for all activity carried out through your account, even if it was conducted by a third party.

Completing the KYC (Know Your Customer) verification process is mandatory, especially before withdrawing significant amounts. This may require submitting government-issued ID, proof of address, and other relevant documents. All submitted documents are stored with the highest standards of security and confidentiality.

User Responsibilities

By using 99 apps, you agree that all your activities on the platform will be lawful, ethical, and not harmful to other users. Fraudulent activity, system hacking, the use of bots, or any other unfair methods are strictly prohibited. If such activity is detected, the account will be permanently closed and legal action may be taken.

Harassing, intimidating, or sending offensive messages to other users is strictly prohibited. Using the platform for money laundering or any illegal financial activity is a criminal offence, and we will cooperate fully with the relevant authorities in such cases. All funds in your account must come from legitimate sources.

Responsible gaming is a core part of our values. It is your responsibility to ensure you do not bet beyond your means. We provide voluntary limit-setting and self-exclusion tools — using them is encouraged for the protection of yourself and your family. To learn more, visit our Responsible Gaming Please read the page.

Platform Usage Rules

All games, betting features, and promotional offers on 99 apps are for personal, non-commercial use only. Reselling, licensing, or transferring any part of the platform to a third party is strictly prohibited. We reserve the right to modify, restrict, or discontinue any feature of the platform at any time.

Attempting to exploit software bugs or technical glitches to gain abnormal profits is strictly prohibited. If such a situation comes to our attention, we reserve the right to void the relevant transactions and review the account. Please notify our support team if you encounter any technical issues.

All offers, bonuses, and promotions displayed on the platform are subject to their own specific terms and conditions. Please read the terms of any offer carefully before accepting it. Withdrawing bonus funds typically requires meeting wagering requirements, which will be detailed in the offer description.

Payment & Transaction Information

99 apps supports deposits and withdrawals in BDT (৳) via Bangladesh's popular mobile banking services — bKash, Nagad, and Rocket. All transactions are processed in Bangladeshi Taka with no currency conversion complications. Minimum deposit and withdrawal amounts are specified on the platform.

Deposits are generally reflected in your account instantly. Withdrawal requests are typically processed within 24 to 72 business hours, though this may take longer if verification is still in progress. For security reasons, withdrawals can only be made to the user's own registered mobile banking account.

If a transaction error occurs due to a technical fault, 99 apps reserves the right to correct it following a proper investigation. In cases involving fraudulently obtained funds or disputed transactions through chargebacks, 99 apps reserves the right to adjust account balances or suspend the account. For any payment-related issues, please contact our support team.

Limitation of Liability

99 apps strives to keep its platform running as reliably and seamlessly as possible; however, temporary disruptions may occur due to technical issues or unavoidable circumstances. 99 apps will not be directly liable for service interruptions caused by system maintenance, internet connectivity issues, or other external factors. We always work to resolve any problems as quickly as possible.

Any financial losses resulting from participation in betting or gaming are entirely the user's own responsibility. Participation on the platform is voluntary, and users are considered to have accepted these risks with full awareness. Please consider your financial limits before making any decisions.

99 apps is not liable for any losses caused by third-party services, network failures, or unauthorised access. To the maximum extent permitted by applicable law, 99 apps' total liability shall never exceed the total amount deposited by the user during the relevant period.

Account Policy — Suspension & Closure

99 apps reserves the right to temporarily suspend any account for investigation purposes. This may be done in response to suspicious activity, a breach of these Terms, or security concerns. During a suspension, the user will not be able to make deposits, withdrawals, or participate in any gaming activity.

An account may be permanently closed for any of the following reasons: operating multiple accounts, providing false information, fraudulent activity, suspected money laundering, being underage, or receiving a directive from a competent authority. The decision on whether to refund any balance in a permanently closed account will be determined following an investigation.

Users may also voluntarily request to close their account. Any unused balance will be refunded once verification is complete. Accounts closed via self-exclusion cannot be reopened before the specified period ends — this is part of responsible gaming, and we fully respect that decision.

Intellectual Property

All content published on the 99 apps platform — including logos, designs, text, graphics, software, and databases — is the exclusive intellectual property of 99 apps or its licensors. Copying, distributing, modifying, or using this content for commercial purposes without prior written permission is strictly prohibited. Violations will result in legal action.

Using our trademarks, service marks, or brand names in any other context without permission is not allowed. You may use the platform for personal, non-commercial purposes only — reproducing or copying any part of it is prohibited. Any third-party content published on the platform is subject to its own respective intellectual property rights.

When users submit comments, reviews, or other content to the platform, they are considered to have granted 99 apps a non-exclusive licence to use and publish that content. However, you retain original ownership of any information you submit. Any complaints regarding content can be raised through our support team.

Third-Party Links & Services

The 99 apps platform may at times integrate with third-party services or technologies, such as payment gateways or game providers. These third parties have their own terms of use and privacy policies, which are outside 99 apps' control. You are encouraged to review their policies before using any third-party services.

99 apps is not liable for any errors, data breaches, or other issues arising from third-party services. We make every effort to work with trusted and reputable partners, but our direct control over their operations is limited. If you encounter an issue related to a third party, our support team will do their best to assist you.

During payment processing, your financial information may be shared with the relevant payment gateway solely to complete the transaction — it is never used for advertising or any other purpose. To learn more about how we protect your data, Privacy Policy visit this page.

Changes to Terms & Governing Law

99 apps reserves the right to modify these Terms and Conditions, in part or in full, at any time. For significant changes, we will make reasonable efforts to notify users via a platform notice or email. Continued use of the platform after any updated terms are published will be considered acceptance of the revised terms.

These Terms are governed by and interpreted in accordance with the applicable laws and regulations of Bangladesh. Any disputes or claims will first be addressed through amicable discussion. If a resolution cannot be reached, the matter will be settled in the appropriate courts of Bangladesh.

If any specific provision of these Terms is found to be unlawful or unenforceable under applicable law, only that provision will be invalidated — the remaining Terms will continue in full force and effect. For any questions about these Terms, please contact our Help Centre or FAQ Visit the section. We are committed to maintaining a transparent and fair relationship with our users at all times.

Done Reading the Terms — What's Next?

Got a clear picture of our terms? Join 99 apps now and enjoy the best online betting experience in Bangladesh. If you have any questions, reach out to our Help Centre.

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